FAQ

Calculation

> In what case are the bets cancelled?
The bets are cancelled in case if there is some incorrectness in the names of the players, teams, there is a wrong coefficient, a wrong total, a wrong handicap, etc. If the bets are "Parlay", "Chain" and "System", the bets with wrong data are calculated with 1 coefficient.
>In what case is a bet calculated with 1 coefficient?
> The calculation is made with 1 coefficient if it has been ascertained that the match won’t take place, and if you have made a bet on the event which has already taken place.
>Can I claim my bet to be cancelled?
If you have confirmed your bet and it has been accepted by the program, then you cannot.
> What is the maximum winning of the bet?
The maximum winning of one ticket is €1,000. If the bet comes with a bonus and thereby the winning sum can exceed €1,000, the bonus is not paid.
> What is the maximum coefficient?
The maximum coefficient of a bet is 1000. In case it exceeds 1000, the winning is calculated with 1000 coefficient.
>How is a football match calculation made if the match ended in overtime or series of penalty?
A football match calculation is made according to the main time results.
>How is a basketball game calculation made?
If a basketball game has ended in overtime, X bet wins, W1 and W2 bets lose, and other bets (handicap, over, under, etc.) are calculated according to overtime results.
>How is a hockey match calculation made?
The bets on hockey competitions are calculated according to the regular time results unless another is indicated.
>How is a bet calculated if one of the tennis-players refuses to continue the game?
If one of the tennis players refuses to continue the game (or is disqualified), then in all the following games and sets he/she is considered to be defeated, and the payment is made according to the received results.
>If the game hasn’t taken place, when will the sum be returned?
If it has been interrupted or stopped for more than 30 hours, all the bets made on this match will gain odds of winning equal to "1"
>How is the double yellow card of a player calculated?
The second yellow card leading to the player's removal is considered to be red, which means the player has one yellow card and one red card.
>Why is the calculation of my bets delayed?
The calculation is usually done as quickly as possible. The calculation of on-line games is done immediately during the game; the calculation of off-line games will be made as soon as game ends no matter what kind of bet you have made. But the calculation can be sometimes delayed due to some objective reasons: the absence of information about the results, the same event with different information on various websites, technical problems, etc.
>What should I do if my bet is calculated incorrectly?
In this case you should call the Internet department of the central office. The specialists will check your bet, and if it turns out that the bet is really calculated incorrectly, your winning will be added to your game account.
>How much time should an interrupted match be held to be considered finished?
The matches consider to have taken place, if they have been interrupted, not finished in the time-frame specified in the points 2.6.5, 2.6.6 and if the played time is the following:

 

 Soccer  70 min.
 Futsal  30 min.
 Basketball NBA (National Basketball Assosication  40 min.
 Eurobasektball  35 min.
 Hockey NHL (National Hockey Leaque)  54 min.
 Bandy  60 min.
 Eurohockey  50 min.
 American Football  50 min.
 Baseball  5 periods (innings)

 

Type of bets

> What is the "Parlay" bet and how is it calculated?
"Parlay" is a bet consisting of two and more events in which a necessary condition is that none of the events should lose. It is calculated by multiplying the bet amount by all the coefficients.
> What is the "Chain" bet and how is it calculated?
Chain bet is a combination of "single" bets independent from each other. A necessary condition is winning of the first event. The procedure of chain calculation depends on the order of bets mentioned in the given ticket. From the winning of the first event the sum equal to the bet for the second event is removed and the added sum makes the "Chain account". If the next event is lost, the sum of the "Chain account" is used. Each next event is calculated by this principle. If there isn’t any money in the chain account left, the chain is interrupted and the bet is lost. In case of win the amount depends on the number of the events won and what their coefficients are.

Let’s consider this on an example:

 1  event  €3  2odd.  Win
 2  event    1,5  Win
 3  event    2  Lose
 4  event    3  Win
 5  event    1,5  Lose

 

As a result of the first event~€6 are formed, from which ~€3 are transferred to the next event as the sum of the bet. And ~€3 are transferred to the "chain account". From the win of the second event ~€4.5 are formed, from which ~€3 are transferred as a bet sum for the next event, and the remained ~€1.5 are transferred to the "chain account " and the sum makes ~€4.5. As the third event is lost, ~€3 are taken from the chain account for the fourth event, and only ~€1.5 remain on the account. After the win of the fourth event ~€9 are formed,~€3 of this sum are transferred as the bet sum for the fifth event and ~€6 are added to the "chain account" and the sum of the chain account becomes ~€7.5. The fifth event is lost; it means that the win of this chain is ~€7.5 as much as there is in the "chain account".

> What is the "System" bet? How is it calculated and how much is the minimal bet sum of each bet?
"System" is a bet which consists of at least three events. The program forms variants of the events you have selected. For example, if you select a 2/5 system, it means that at least 2 events from 5 must win for the bet to win.The minimum sum of each bet depends on the selection of the system. There is a special calculator on the home page of our website, designed for the "System" bet calculation. If you enter your "System", You will see several variants. Multiply that number by ~$0.1. Then you will know the minimum sum of "System" bet.
> What does bet mean?
bet means that you can form a Parlay that will contain of at least 5 events. The coefficients of the favourite teams are higher on this list than they are in the common list of soccer.
> What is Handicap?
Handicap is an advantage or disadvantage of the competition participant expressed by goals/points /aces/sets. Handicap is offered by the organizer and can be Over, Under or Zero. Here's an example: Let's suppose you have made a bet "Handicap 1(2)".

If the game ends in a draw (1-1), after adding the number of Handicap, the score will be 3:1, and your bet will win.

If the game ends 0:3, after adding the number of Handicap, the score will be 2:3, and your bet wil lose.

If the game ends 0:2, after adding the number of Handicap, the score will be 2-2. In this case the bet will be calculated with 1 coefficient.

In case of Handicap Under, you subtract instead of adding.

> What does Handicap mean?
The meaning of this bet is the following: There is given some information about the outcome (W1, W2 or X) and also about the "virtual" score (0-1, 1-0, etc.). When the game is over, the virtual game score is added to the actual game's final score. If the prediction is correct, the bet is considered to be won. Here's an example: Let's suppose you have a bet "Handicap W1 (1-0)." Let’s observe it in several cases.

If the game ends 1-0, after adding the number of Handicap, the score will be 2-0, so the first team wins and the bet "Handicap W1 (1-0)" is considered to be won.

If the game ends 1-3, after adding the number of Handicap, the score will be 2-3, so the second team wins, and the bet "Handicap W1 (1-0)" loses. In this case "Handicap W2 (1-0)" bet is considered to be won.

If the game ends 0-1, after adding the number of Handicap, the score will be 1-1, so here we have a draw which means the bet loses. In this case "Handicap Х (1:0)" wins.

This kind of bets are calculated in the same way.

Let’s observe some more variants of Handicap:

 

W1 Handicap (-1) bet wins only when the first team wins the game with the advantage of two goals.

W2 Handicap (1) bet wins only when the second team doesn't lose (draw, the winning of the second team).

X Handicap (1) bet wins only when the first team wins the game with the advantage of one goal (or the second team loses with the difference of one goal).

X Handicap (-1) bet wins only when the first team loses the game with the difference of one goal (if the second team wins the game with the advantage of one goal).

W1 Handicap (-2) bet wins only when the first team wins the game with the advantage of three goals.

W2 Handicap (2) bet wins only when the game ends

In a Draw

With the victory of the fisrt team with the advantage of one goal.

With the victory of the weak team.

X Handicap (2) bet wins when the first team wins the game with the exact advantage of two goals (or the second team loses the game with the difference of two goals).

X Handicap (-2) bet wins when the first team loses the game with the exact difference of two goals (or the second team wins the game with the advantage of two goals).

> What is "Double"?
"Double" bet means that one of the players of two teams should score two or more goals during the given match.
> What is "Hattrick"?
"Hattrick" bet means that one of the players of two teams should score three or more goals during the given match.
> What is "Poker"?
"Poker" bet means that one of the players of two teams should score four or more goals during the given match.
> What do W1W2 / W1X /X W2 and other bets mean?
In this kind of bet the first symbol shows the result of the first half, and the second symbol shows the result of the game. For example, W1W2 bet means that the first team has won in the first half but the second team has won in the total game. W1 X bet means that the first team has won in the first half, and the total game has ended in a draw.
> What kind of goals do you offer in your bets?
Goals depending on the way of kicking are – from free kick, from penalty kick, from header, from kick, own goal, a goal with other part of a body, etc.

"Live" bets

> Why is the acceptance of my bet delayed or interrupted?
It may occur because of the following reasons:

Any bookmaker office can't avoid technical problems (interruption of the broadcast during games (live), software reject, electric power switching-off, etc.)

The abundance of the bets

The great interest to the certain kinds of sport

Congestion of a network provider

Speed of the given sport as an event. For example, the tennis game is an event with a very fast outcome, the quantity of bets is maximum, the change of the coefficients occurs very quickly.

>Why was my bet registered twice?
It can happen only if you pressed the button twice. Please be more attentive while making bets.
>Why is the offer of game coefficients (live) stopped ahead of time?
The offer of the coefficients can be stopped becuase of interruption of the broadcast during games (live), software rejects, electric power switching-off, etc.
>The data placed on the timetable on your website (time, score) sometimes don't correspond to the factual information and are misleading.
Sometimes it happens, of course, not intentionally. We warn you to make bets not taking into consideration these data and watch the game in order to avoid further problems.
> Why is my limit on the bet (live) reduced?
Any bookmaker office has the right to reduce the limit of all or some players. Moreover, the office is not obliged to make an explanation concerning this decision and reserves the right to a full deprivation of some players to use its services.